Manage intake, validation, and processing of IRRs, ensuring accuracy and adherence to regulatory timelines. Ensure the completion of the identity verification process and assess complexity of each request; coordinate with business units and data owners to retrieve and validate relevant data. Review and redact responsive data prior to disclosure, ensuring compliance with legal exemptions and internal data handling policies. Maintain centralized tracking and audit records for all requests, documenting decisions, communications, and actions. Partner with Legal, Privacy, and Information Security teams to interpret obligations and apply consistent decision criteria. Use privacy management platforms for workflow, evidence, and reporting. Identify opportunities for automation and process optimization, including templated responses, SLA monitoring, and cross-tool integration. Support regulatory inquiries, internal audits, and 2LoD reviews by providing metrics and documentation. Assist with preparation of performance metrics and trends on request types, completion time, and compliance rates. Extensive experience in privacy operations, compliance, or information governance, preferably in a financial services environment. Strong understanding of data protection regulations (GDPR, CCPA/CPRA, GLBA, etc.). Demonstrated ability to work cross-functionally and manage complex data discovery efforts. Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels Collaborates effectively by building partnerships and working well with others to meet shared objectives Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the “big picture” while paying close attention to detail Up-to-date understanding of key data privacy risk and control concepts, tools and trends Certifications such as CIPP/E, CIPP/US, or CIPM preferred. Bachelor's/University degree or equivalent experience Constructive Debate, Data Governance, Data Management, Internal Controls, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Regulatory Management, Risk Controls and Monitors. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------