Job Description

Privacy Department | Senior Privacy Specialist

Division: Corporate Affairs

Reports to: Head of Privacy (Data Protection Officer)

Location: CelcomDigi Tower

Role Overview

As CelcomDigi evolves into a tech-telco, the Privacy Specialist plays a critical role in ensuring the company’s data privacy practices remain robust, agile, and future-ready. This role supports the implementation and monitoring of privacy frameworks, drives compliance with local and global applicable data protection laws, and enables privacy-by-design across digital products, platforms, and services.

Responsibilities

Project Management

• Lead and coordinate privacy-related projects, ensuring timely delivery, stakeholder alignment, and effective resource management.

Privacy Expertise & Advisory

• Serve as a subject matter expert (SME) in data privacy and personal data protection across business units, including digital, cloud, AI, and platform services.
• Provide strategic and operational guidance on privacy risks in emerging technologies and digital transformation initiatives.

Governance & Framework Implementation

• Implement, monitor, enhance and provide timely reports to all relevant stakeholders on the company-wide Data Privacy Control Framework.
• Ensure alignment with evolving regulatory requirements and internal governance standards, includes reviewing and updating policies and procedures.

Regulatory Intelligence & Research

• Monitor and analyze developments in global and local data protection laws, including tech-sector specific regulations.
• Translate regulatory changes into actionable insights and updates for internal stakeholders.

 Training & Awareness

• Design and deliver targeted privacy training programs for respective business functions to build internal capabilities in collaboration with the HR Learning team or external partners and foster a culture of privacy awareness.
• Support digital teams in embedding privacy-by-design principles into product development.

Stakeholder Engagement & Collaboration

• Collaborate with cross-functional departments such as Legal, Cybersecurity, IT, and Customer Experience to ensure all privacy compliance requirements are consistently met across the organization in an integrated and coordinated manner.
• Maintain strong relationships with external regulators, industry bodies, and strategic partners.

Operational Support & Incident Response

• Support privacy impact assessments (PIAs), data breach investigations, and remediation efforts.
• Contribute to audits, risk assessments, and continuous improvement initiatives.

Requirements

Requirements

Education & Certification

• Degree in Law, Information Security, Information Technology, or a related field.
• Professional certifications such as CIPP, CIPM, or equivalent are highly desirable.

Experience & Skills

• Minimum 5-7 years of experience in data privacy, preferably within Tech, Telco, or regulated industries E.g. Utilities, Banking, Aviation.
• Proven experience in privacy compliance, policy development, strategic planning, and project execution.
• Strong understanding of global and local data protection laws E.g. PDPA, GDPR, etc.

Digital & Analytical Competence

• Ability to assess privacy risks in digital products, platforms, and services.
• Analytical mindset with the ability to simplify complex privacy issues into practical, business-friendly solutions.

Communication & Collaboration

• Excellent interpersonal and communication skills, both written and verbal.
• Comfortable working in fast-paced, cross-functional environments.

Mindset & Adaptability

• Proactive, solutions-oriented, and resilient in navigating ambiguity.
• Able to thrive in a dynamic tech-telco environment and contribute to innovation while safeguarding privacy.